1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • www.blackbox.com
Client: An international provider of diagnostics testing systems to hospitals and large laboratories.
Project: Improve productivity in clinical diagnostics.
What our clients are saying:
“Considering the scale of the project and the fact that
it was completed without encountering any real issues
or problems, in my mind, speaks for itself. Professional,
innovative, reliable, experts in their field, excellent
teamwork—all describe Black Box as a whole.”
Keren Foster, ICT Department, Belfast City Hospital
““The hospital environment is a difficult one, demanding
due consideration of many factors; for us, the true measure
of a successful partner is one that can manage these issues
on our behalf and also deliver the productivity results
we demand. Black Box has achieved this.”
Mark Anderson, Installation & Support Director, Patientline
The background:
The diagnostics testing systems company works with
its customers to reduce costs and improve service. One
targeted improvement was giving technologists the ability
to monitor different instruments from one workstation
instead of physically moving from station to station.
The new system had to require little or no training, and
be unobtrusive, easily expandable, and versatile enough
to use in different lab configurations. Other requirements
included the number of test stations and lab size.
The solution:
The company called Black Box, and our techs
worked with the client to evaluate the system challenges.
Because the labs typically used one PC for each test
station, Black Box immediately suggested a ServSwitch
™
solution, which would enable a technician to access all
the instruments from one test station instead of multiple
test stations. This adds up to significant savings of both
time and money.
Many tests were run with different ServSwitch KVM
switches and cable types. The solution that worked best
was the ServSwitch Octet
™
. This system features an
advanced on-screen display, enables plug-and-play
system expansion, and runs on unshielded twisted-pair
cable, which keeps cable bundles to a minimum. The
ServSwitch Octet also expands distance limits to 200 feet.
The ServSwitch Octet system was successfully imple-
mented and technicians can now read results from any
connected instrument with just a key command instead
of getting up and changing stations. This has increased
productivity and improved the work environment.
Case study:
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