Black Box ACU3009A Specifications download pdf (Page 39)

SERVSWITCH™ BRAND CAT5 KVM MICRO EXTENDER

The mouse is behaving erratically.

1. Press Scroll Lock (once at the remote station, twice at the local station in a

Dual-Access system) to reset the keyboard and mouse (see Section 7.3).

2. Issue the Null Mouse Command up to three times (see Section 7.4).

3. If your PC is running Windows 95, Windows 98, Windows 2000, Windows ME,

or Windows NT

, regardless of what type of mouse you have, install install the

latest Microsoft driver for a standard mouse or (even if you have a standard

mouse) the IntelliMouse. The Micro Extender will translate the mouse signals

for this driver, and the driver will auto-correct the synching problem if you let

go of the mouse for a second or two.

4. If you’re using the Micro Extender in conjunction with one of our ServSwitch

family of KVM switches, command the switch to reset the mouse.

5. Quit and restart the application.

6. Reboot the PC.

8.1.3 B

OTH

EYBOARD AND

OUSE

Neither the keyboard nor the mouse operates, or both have locked up.

1. If they have both locked up, first try a Scroll-Lock reset of the keyboard and

mouse (see Section 7.3).

2. Reset the PC and try again.

3. If the problem is happening at a remote station, cycle power to the Remote

Unit.

My Pentium class PC will not boot properly due to keyboard or mouse problems, or

After my Pentium class PC boots, the keyboard and/or mouse won’t work.

Try “crossing” the keyboard- and mouse-extension cables running from the

Extender to your PC. That is, plug the keyboard cable into the mouse port and the

mouse cable into the keyboard port.

If this works, here’s why: The BIOS installed in some Pentium, Pentium Pro, and

Pentium II machines, especially those of more more recent make with clock speeds

of 300 MHz and up, checks the PC’s keyboard and mouse ports at boot time. If it

detects anything that leads it to suspect that the user has plugged the keyboard and

mouse in backwards—that is, into each other’s CPU ports—it “remaps” the ports,

so that the keyboard port functions as the mouse port and vice versa. BIOS of this

type sometimes mistakenly activates port remapping when the PC is attached to an

Extender.

1 2 ... 34 35 36 37 38 39 40 41 42 43 44 ... 48 49

No comments

Black Box ACU3009A Specifications Page 39