Black Box ServSwitch Wizard Specifications

MARCH 2001SW651ASW652AFREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746.Mailing address: Black Box Corporation, 1

8SERVSWITCH™ WIZARDContents (continued)Chapter Page5. Operation ...

9CHAPTER 1: Specifications1. SpecificationsCompliance — CE (EN55022 Class B); FCC Part 15 Subpart J Class A,IC Class/classe AStandards — VGA, SVGA, XG

10SERVSWITCH™ WIZARDConnectors — All rear-mounted:User port:(1) HD15 female for monitor attachment,(2) 6-pin mini-DIN female for keyboard and mouseatt

11CHAPTER 2: Introduction2. IntroductionThe ServSwitch™ Wizard is a high-performance keyboard-, monitor-, and mouse-sharing device that supports a wid

12SERVSWITCH™ WIZARD• Mixed PC/AT®and PS/2 keyboards and PS/2 and RS-232 mice supported asstandard.• Supports keyboard modes 1, 2, and 3, as well as b

13CHAPTER 2: Introduction2.3 The ServSwitch Wizard IllustratedFigure 2-1. The ServSwitch Wizard’s front panel.Fig. 2-2. The ServSwitch Wizard’s rear p

14SERVSWITCH™ WIZARD2.4 Safety ConcernsAs you prepare to install the ServSwitch Wizard, please keep these things in mind:• The Wizard is for use in dr

15CHAPTER 3: Installation3. Installation3.1 What You Will NeedYou’ll need these things to be in place before you can install your ServSwitchWizard:• C

16SERVSWITCH™ WIZARD3.2 PlacementThe ServSwitch Wizard should be placed on a desktop or shelf near your monitorand peripherals. You can use the option

17CHAPTER 3: Installation3.3.1 SYSTEMS WITH ASINGLEWIZARDMake sure that the Wizard is unplugged and powered down. If possible, turn offand unplug all

MARCH 2001SW651A-KSW652A-KAddendum for ServSwitch™ Wizard KitsThe ServSwitch™ Wizard Kits were accidentally left out of your ServSwitch Wizardmanual d

18SERVSWITCH™ WIZARD3.3.2 CASCADEDWIZARDSYSTEMS FORMORETHANFOURCPUSMultiple ServSwitch Wizards can be cascaded (connected together in a one-to-many sc

19CHAPTER 3: InstallationFinally, connect each computer CPU to the Wizard system by running cablingfrom the CPU’s keyboard, mouse, and video ports to

20SERVSWITCH™ WIZARD3.3.3 SYNCHRONIZEDWIZARDSYSTEMS FORCPUSWITHMULTIPLEVIDEOOUTPUTSSome business environments, such as engineering and financial servi

21CHAPTER 3: InstallationConnect each computer CPU to the synchronized Wizard system. First runcabling from the CPU’s keyboard port, mouse port, and p

22SERVSWITCH™ WIZARD3.3.4 SERVSWITCHDUOCABLES, SERVSWITCHEXTENDERS, ANDPC/AT ADAPTERSThe ServSwitch Duo Cables—so called because they were first offer

23CHAPTER 3: InstallationFigure 3-4. The ServSwitch Duo cables.To connect computers with serial mouse ports and/or PC/AT style keyboardports, you’ll n

24SERVSWITCH™ WIZARD3.4 Powering the WizardOnce you’ve installed your ServSwitch Wizard system and attached your equipmentto it, you need to apply pow

25CHAPTER 4: Configuration4. ConfigurationTo configure your ServSwitch Wizard system, you’ll need to configure first theattached PCs, as directed in S

26SERVSWITCH™ WIZARD4.2 Configuring the ServSwitch WizardThe ServSwitch Wizard comes from the factory preset to default configurationsettings which ar

27CHAPTER 4: Configuration4.2.2 SETTING THESCREEN-SAVERTIMEOUTThe ServSwitch Wizard has a programmable screen-saver function which will blankthe displ

1THE SERVSWITCH™ FAMILYWelcome to the ServSwitchTMFamily!Thank you for purchasing a BLACK BOX®ServSwitch™Brand KVM switch! Weappreciate your business,

28SERVSWITCH™ WIZARD4.2.3 AUTOSCANNING: SETTING THESCANMODE ANDPAUSETIMEThe ServSwitch Wizard begins autoscanning its CPU channels (that is, brieflydi

29CHAPTER 4: ConfigurationWhile autoscanning, the Wizard will pause at each channel to display thatchannel’s video signal for the duration of the curr

30SERVSWITCH™ WIZARD4.2.4 ENFORCINGMOUSESPEEDIn its factory-default state, the ServSwitch Wizard allows each CPU to handle mousecommunication any way

31CHAPTER 4: Configuration4.2.6 SETTINGMOUSE-MODEREPORTING ANDENABLING/DISABLINGMOUSESWITCHINGIn the ServSwitch Wizard’s factory-default state, you ca

32SERVSWITCH™ WIZARD4.2.7 CHOOSINGACTIVEPORTS ORALLPORTS FORKEYBOARD-TAB ANDMOUSESWITCHINGIn the ServSwitch Wizard’s factory-default state, when you “

33CHAPTER 4: Configuration4.2.8 SETTING THEHOTKEYSEQUENCEYou can access many of the ServSwitch Wizard’s main functions (such as CPU-channel selection,

34SERVSWITCH™ WIZARD4.2.9 VIEWING THEFIRMWAREREVISION, RESTORINGMOUSEFUNCTION, ORRESETTING TOFACTORYDEFAULTSFor technical-support purposes, it might b

35CHAPTER 4: Configuration4.2.10 SETTING THEPASSWORDThere are many situations where access to corporate file servers or sensitiveinformation needs to

36SERVSWITCH™ WIZARD5. OperationThis chapter explains how to operate the ServSwitch Wizard. Please read thischapter carefully before starting to use t

37CHAPTER 5: Operation5.2 The Front-Panel Pushbutton and the Remote-Control ModuleYou can use the ServSwitch Wizard’s front-panel pushbutton to select

2SERVSWITCH™ WIZARDTRADEMARKS USED IN THIS MANUALBLACK BOX and the logo are registered trademarks, and ServSwitch andServSwitch Wizard are trademarks

38SERVSWITCH™ WIZARD5.3 The Status DisplayThe ServSwitch Wizard’s front-panel 7-segment status display usually shows thenumber of the currently select

39CHAPTER 5: Operation5.4 Things to Keep in Mind About the Keyboards and MiceCPU bootup sequence: When your computer CPUs are powered on, theycommunic

40SERVSWITCH™ WIZARD5.5 Keyboard Control: Hotkey CommandsYou can control many functions on the ServSwitch Wizard—such as CPU-channelselection, autosca

41CHAPTER 5: Operation• Use {Hotkeys} + [0] to select nonexistent “channel zero” in order to shut offthe video output from the Wizard to the shared mo

42SERVSWITCH™ WIZARDExamples of common hotkey commands (assuming the hotkeys are [Ctrl] and[Alt]):• To select channel 2:Press and hold [Ctrl] and [Alt

43CHAPTER 5: Operation5.7 Re-Enabling a Disconnected PS/2 MouseIf you accidentally disconnect the shared PS/2 mouse from the ServSwitch Wizardwhile th

44SERVSWITCH™ WIZARDStandard PS/2 mouse data uses a different data format than IntelliMouse data,so two reset functions are provided on the ServSwitch

45CHAPTER 5: Operation5.9 RS-232 ControlThere is yet one more way to select channels on the ServSwitch Wizard: through itsRS-232 serial port. (This is

46SERVSWITCH™ WIZARD• To switch to channel 13 of a 16-port subsidiary Duo attached to channel 2 of your 4-portmaster Wizard:Press and hold [Ctrl] + [A

47CHAPTER 5: Operation5.11 Operating Synchronized ServSwitch WizardsAs described in Section 3.3.3, multiple ServSwitch Wizards can be interconnectedwi

3FCC/IC STATEMENTSFEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADARADIO-FREQUENCY INTERFERENCE STATEMENTSThis equipment generates, uses, and can

48SERVSWITCH™ WIZARD5.13 Upgrading the Wizard’s FirmwareBecause the ServSwitch Wizard stores most of its firmware (its “operating system,” ifyou will)

49CHAPTER 5: OperationThe ServSwitch Wizard’s front-panel 7-segment display should now show alowercase “u” to indicate that the Wizard is ready to be

50SERVSWITCH™ WIZARD6. Troubleshooting6.1 Things to TryThis section suggests possible answers for a number of problems that peoplesometimes encounter

51CHAPTER 6: TroubleshootingProblem:Your keyboard does not function or functions only intermittently. The Num LockLED does not always light when the N

52SERVSWITCH™ WIZARDProblem:Compaq MX11800 model integrated keyboard and mouse only: The mouse consistentlyfails to boot when the Wizard is connected

53APPENDIX: Cable GuidelinesAppendix: Cable GuidelinesIMPORTANT NOTEThe maximum supported cable lengths vary widely between devices andcables. It migh

54SERVSWITCH™ WIZARDKeyboard and PS/2 mouse ports: 6-pin mini-DIN male to 6-pin mini-DIN malewith all lines connected straight through (1 to 1, 2 to 2

55APPENDIX: Cable GuidelinesFigure A-1. The RS-232 mouse adapter.6-pin mini-DIN attaches toWizard or cable from WizardN/CRLSD (DCD)RDKDATTDSGND+5VKCLK

56SERVSWITCH™ WIZARDA.3 Cabling Attached to the OPTIONS PortThe DB15 connector labeled “OPTIONS” on the back of the ServSwitch Wizard isa proprietaril

57APPENDIX: Cable GuidelinesFigure A-2. The synchronization cable.Figure A-3. The firmware-upgrade cable KV6SER.DB15 male attaches to master WizardDB1

4SERVSWITCH™ WIZARDEUROPEAN UNION DECLARATION OF CONFORMITYThis equipment has been tested and found to comply with the limits for a class Bcomputing d

58SERVSWITCH™ WIZARDDISCLAIMERSWhile every precaution has been taken in the preparation of this manual, neitherthe manufacturer nor its authorized age

5NOM STATEMENTNORMAS OFICIALES MEXICANAS (NOM)ELECTRICAL SAFETY STATEMENTINSTRUCCIONES DE SEGURIDAD1. Todas las instrucciones de seguridad y operación

6SERVSWITCH™ WIZARD12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarizacióndel equipo no sea eliminada.13. Los cables de la

7TABLE OF CONTENTSContentsChapter Page1. Specifications .......................