1SERVSELECTTM FAMILYWelcome to the ServSelect™ Family!Thank you for purchasing a BLACK BOX® ServSelect product! We appreciate your business, and we th
SERVSELECT IP VM INSTALLER/USER GUIDE10Figure 2-2. Example ServSelect IP VM appliance configurationNOTE: To have server access to USB media device,
CHAPTER 3: INSTALLATION113. InstallationThe appliance requires connectivity to a computer running ServSelect IP VM Software. Use ServSelect IP VM Sof
SERVSELECT IP VM INSTALLER/USER GUIDE12Figure 3-1. ServSelect IP VM configuration exampleNOTE:To open a virtual media session with a target device, t
CHAPTER 3: INSTALLATION133.3 Safety PrecautionsTo avoid potential video and/or keyboard problems when using Black Box products:• If the building has
SERVSELECT IP VM INSTALLER/USER GUIDE14ports or the keyboard will not initialize correctly. You cannot connect a DVI or EGA monitor to the appliance.3
CHAPTER 3: INSTALLATION153.5 Verifying Ethernet connectionsThe Ethernet connection has two LEDs. The green LED on the right is the Link indicator. It
SERVSELECT IP VM INSTALLER/USER GUIDE16 Figure 3-2. Appliance configuration with a tiered applianceTo tier multiple appliances, complete the followin
CHAPTER 3: INSTALLATION172. Connect the peripheral devices to the local user port on the main appliance. See “Connecting local peripheral devices” on
SERVSELECT IP VM INSTALLER/USER GUIDE18Figure 3-3. Appliance configuration with an earlier-model appliance To attach an earlier-model appliance to th
CHAPTER 3: INSTALLATION193. Connect the other end of the Cat5 cable to one of the target device interface ports on the rear of the appliance.4. Turn o
SERVSELECT IP VM INSTALLER/USER GUIDE2FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADARADIO-FREQUENCY INTERFERENCE STATEMENTSThis equipment gener
SERVSELECT IP VM INSTALLER/USER GUIDE204. Basic operations4.1 Controlling the switching system from the analog portThe appliance includes ports on t
CHAPTER 4: BASIC OPERATIONS21The status of each target device in the switching system is indicated by one or more status symbols in the right column.
SERVSELECT IP VM INSTALLER/USER GUIDE22• In the Main window, double-click the target device name, eID number, or port number. • Type the port number,
CHAPTER 4: BASIC OPERATIONS234.5 Connecting local virtual mediaYou can connect virtual media directly to the appliance using the USB port on the appl
SERVSELECT IP VM INSTALLER/USER GUIDE24• Locked - Select this check box to specify that when the user is disconnected from a target device, the virtua
CHAPTER 4: BASIC OPERATIONS25Assigning target device namesUse the Names window to identify individual target devices by name rather than by port numbe
SERVSELECT IP VM INSTALLER/USER GUIDE26Figure 4-3. Names windowIf new SAMs are discovered by the appliance, the on-screen list will be automatically
CHAPTER 4: BASIC OPERATIONS27Assigning device typesThe ServSelect IP VM appliance automatically discovers attached tiered appliances, but you must spe
SERVSELECT IP VM INSTALLER/USER GUIDE28Figure 4-6. Device Modify window3. Select or type the number of ports that are supported by the tiered applian
CHAPTER 4: BASIC OPERATIONS29• Select Name to list the target devices alphabetically by target device name.• Select eID to list the target devices num
3 COMPLIANCE STATEMENTSShielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and en
SERVSELECT IP VM INSTALLER/USER GUIDE30whether the flag is displayed all the time, and where the flag is displayed on the desktop. The following table
CHAPTER 4: BASIC OPERATIONS31c. Press the right mouse button to close the Set Position window. Figure 4-10. Set Position window4. 4. Click OK to save
SERVSELECT IP VM INSTALLER/USER GUIDE324. Click OK to save the change, or click X or press Escape to exit without saving the change. Setting appliance
CHAPTER 4: BASIC OPERATIONS33To disable password protection, complete the following steps:1. Press Print Screen. The Main window opens.2. Click Setup
SERVSELECT IP VM INSTALLER/USER GUIDE344.8 Managing target device tasks using the OSD interfaceFrom the Commands window, you can manage the switching
CHAPTER 4: BASIC OPERATIONS35Displaying version informationYou can use the OSD interface to view the versions of the appliance and the SAM firmware. F
SERVSELECT IP VM INSTALLER/USER GUIDE36Figure 4-15. Upgrade windowTo upgrade firmware, complete the following steps:1. Press Print Screen. The Main w
CHAPTER 4: BASIC OPERATIONS37To view current user connections, click Commands > User Status. The User Status window opens.Figure 4-16. User Status
SERVSELECT IP VM INSTALLER/USER GUIDE38these peripheral devices by issuing a Reset command for the mouse and keyboard settings on the target device. T
CHAPTER 4: BASIC OPERATIONS39• Select the check box next to the target devices that you want to scan. • Double-click on a target device name or port.•
SERVSELECT IP VM INSTALLER/USER GUIDE4Table of Contents1. Product Specification...
SERVSELECT IP VM INSTALLER/USER GUIDE40communications, appliance control, and the video channels) for each system controller. When you select the Run
CHAPTER 4: BASIC OPERATIONS412. Click OK to begin diagnostics.3. All users are disconnected and the Diagnostics window opens.4. As each test is finish
SERVSELECT IP VM INSTALLER/USER GUIDE42• Press the Up or Down Arrow keys to move the cursor to the target device. Then press Alt+K to select the Keybo
CHAPTER 5: COMPUTER TERMINAL OPERATIONS435. Computer terminal operations5.1 The Console menuEach appliance can be configured at the appliance level
SERVSELECT IP VM INSTALLER/USER GUIDE44Enable Debug MessagesThis menu option turns on console status messages. Because this can significantly reduce p
APPENDICES45Appendix A: Flash upgradesYou can use the appliance flash upgrade feature to update the appliance with the latest firmware available. This
SERVSELECT IP VM INSTALLER/USER GUIDE46• TFTP target device IP address 10.0.0.3• Upgrade file name equal to CMN-XXXX.fl, where XXXX is the 4-digit Com
APPENDICES47Appendix B: Virtual mediaVirtual media and USB 2.0 constraintsThe virtual media feature of ServSelect IP VM appliance enables you to conne
SERVSELECT IP VM INSTALLER/USER GUIDE483. If the target device is not capable of booting from an external USB 2.0 device, try the following methods to
APPENDICES49Appendix C: UTP cablingThe following information is intended to brief you on various aspects of connection media. The performance of an sw
CHAPTER 1: PRODUCT SPECIFICATION51. Product SpecificationTable 0.1: ServSelect IP VM appliance product specifications Target Device PortsNumber 16Con
SERVSELECT IP VM INSTALLER/USER GUIDE50• Maintain the twists of the pairs all the way to the point of termination, or no more that one-half inch untwi
APPENDICES51Appendix D: Getting help and technical assistanceIf you need help, service, or technical assistance or just want more information about Bl
NOTES54
SERVSELECT IP VM INSTALLER/USER GUIDE6Heat Dissipation 105 BTU/hrAirflow 8 cfm Power consumption 30 WattsAC-input power 40 Watts maximumAC-input volta
CHAPTER 2: PRODUCT OVERVIEW72. Product overviewThe Black Box® ServSelect IP VM appliance integrates analog and digital keyboard, video, and mouse (KV
SERVSELECT IP VM INSTALLER/USER GUIDE8• PS/2 SAM - PS/2 connectors without virtual media capability• USB SAM - USB connectors without virtual media ca
CHAPTER 2: PRODUCT OVERVIEW9SecurityUse the OSD interface to protect the switching system with a screen saver password. After a user-defined time, the
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