Black Box IC109A-R2 Specifications Page 117

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Troubleshooting
Honeywell Universal Modbus Interface Reference 117
Troubleshooting
This section describes cross-checks and remedies to perform if HC900/UMC800
SPP & Recipe Support does not respond as anticipated.
Behavior Things to try or confirm
Cannot use Station to control an
HC900 or UMC800. The
commands appear to have no effect.
Ensure that the application has been installed
correctly and that all prerequisites have been met.
Make sure the UMC800SP.EXE task is running.
Check that Station R1.1, Build 1358 or later is
installed.
Display elements acting erratically Check that Station R1.1, Build 1358 or later is
installed.
Downloading/uploading a stored
recipe or SP profile fails and causes
an alarm to be raised in Station.
Ensure the selected controller is a valid
HC900/UMC800
Check that the server can communicate with the
controller, that is, the controller status is OK.
If performing a download, ensure the target
programmer has a SPP function block.
Ensure the controller is in ‘Run’ mode (set on the
controller hardware).
Check the server log for error messages.
The “Clone a Profile” dialog box
does not let me select the correct
profile.
Check that each profile has a unique name. If this is
not the case, then the dialog box will only select the
first profile and clone this one.
Cannot enter a point name on the
SPP Summary page.
Ensure that the HC900 and UMC800 channel(s) are
out of service when entering the point names.
Downloading a program from the
SPP Program page fails and causes
an alarm to be raised in Station.
As per “Download profile” (above).
The SP programmer must be in ‘Ready’ state to edit
segments.
Ensure all parameter have valid values for example,
restart rate and jog segment not zero.
Check the server log for error messages.
The command issued to a SPP
programmer appears to have no
effect.
Some actions require the SP programmer to be in a
certain state, for example, ‘Clear’ is not valid when
the programmer is in ‘Run’.
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