Black Box KV3000 User Manual download pdf (Page 10)

TABLE OF CONTENTS

Chapter Page

6. Troubleshooting (continued)

6.2 Common Problems (continued)

6.2.6 Mouse Driver Doesn’t Load ................................................. 88

6.2.7 Can’t Access Mouse Functions ............................................. 88

6.2.8 PS/2 Mouse Gets Out of Sync .............................................. 88

6.2.9 Mouse Doesn’t Move Pointer/Cursor ................................. 89

6.2.10 Display is Fuzzy ...................................................................... 89

6.2.11 Video Not Synchronized or Wrong Color ........................... 89

6.2.12 Can’t Access High-Resolution Mode .................................... 90

6.2.13 On-Screen Display Not Synchronized .................................. 90

6.2.14 CPUs Lock Up When Windows 3.x Loaded ........................ 90

6.2.15 CPUs Have Problems Exiting Windows 3.x ......................... 91

6.2.16 ServSwitch Doesn’t Work with Docking Station .................. 91

6.2.17 ServSwitch Doesn’t Work with

Dongle-Protected Software ............................................................ 91

6.2.18 ServSwitch Doesn’t Work with IBM ThinkPad .................... 91

6.3 Calling Black Box .............................................................................. 92

6.4 Shipping and Packaging .................................................................. 92

Appendix A: NVRAM Factory Defaults ......................................................... 93

Appendix B: Cable Product Codes ................................................................ 95

Appendix C: Pinout of RS-232 Port ............................................................... 97

Appendix D: The LK461 Keyboard ............................................................... 98

Appendix E: Installing the ServSwitch Overlay Option

Board (SW720C-R3) .................................................................................. 99

E.1 Introduction ...................................................................................... 99

E.2 The Installation Procedure ............................................................ 100

Appendix F: Installing the 4-Port Expansion

Board (KV5x00C) (Full-Size Models Only) ........................................... 109

E.1 Introduction .................................................................................... 109

E.2 The Installation Procedure ............................................................ 110

Appendix G: Rackmounting Your ServSwitch ............................................ 116

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Black Box KV3000 User Manual Page 10